Paris Smith & Randall LLP is proud to hold the Lexcel
and Investors In People accreditations.
This is the Law Society’s practice management quality mark and is very similar to the commercial quality mark ISO9000.
Lexcel has been written specifically for the Legal profession and it’s clients and allows any type and size of legal practice to undergo a rigorous independent assessment every year to certify that it meets all the Law Society’s required standards of excellence.
Lexcel is only awarded by the Law Society to firms that meet the highest management and customer care standards. This means that Paris Smith & Randall has in place an excellent framework to ensure that it is well managed and that the highest standards of client care are maintained, therefore ensuring a quality service is received by our clients with the minimum risk of dissatisfaction and complaints.
In short, achievement of the Lexcel standard gives peace of mind and reassurance because it is evidence of a well managed practice that is committed to providing a quality service.
The Investors In People standard provides a framework that helps organisations to improve performance and realise objectives through the effective management and development of its people.
The Standard is measured against an organisations ability to develop strategies and take action to improve its performance and evaluate the impact of its performance on the organisation.
The Investors In People standard is recognised as being central to helping employees become client focused, enabling organisations to effectively meet client needs.
If you require any information please contact Alan Cousins, Practice Director on 023 8048 2312 or email alan.cousins@parissmith.co.uk
